FAQ

Frequently Asked Questions (FAQ)

How long does shipping take?

Australia

Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days (where available)

International

Delivery times typically range from 7–21 business days, depending on the destination.

How long does it take to process my order?

Orders are typically processed within 1–3 business days. During new releases or busy periods, processing may take a little longer.

Can I track my order?

Yes. Once your order has been shipped, you'll receive a confirmation email with tracking details.

What size should I order?

Please refer to our Size Guide on each product page. If you're between sizes or prefer an oversized fit, we recommend sizing up.

Do you ship internationally?

Yes! We ship to many countries worldwide. Shipping rates and delivery times are calculated at checkout.

What is your return policy?

We accept returns within 30 days of delivery, provided the item is unworn, unused, and in its original condition with tags attached. For full details, please visit our Returns & Refund Policy.

Can I exchange my item?

Yes, exchanges are available for eligible items, subject to stock availability. Contact us as soon as possible if you need a different size.

What if I receive a faulty or incorrect item?

If your order arrives damaged, faulty, or incorrect, please contact us within 7 days of receiving your order. Include your order number and photos of the issue so we can resolve it quickly.